Check for update failed

[prideholding]

hi ,

i am trying to update my install shield 2012 spring edition , while clicking the tools->check for update , the software manager tells that download failed ,with the following error message stating " either you are not connected to the internet or the FLEXnet connect servers are currently unavailable."

please check this one and try to assist me asap

Thanks.

[tjohnson1]

The installs for the service pack are contained in the following article and available in the Product and License Center (https://flexerasoftware.subscribenet.com).

http://kb.flexerasoftware.com/selfservice/viewContent.do?externalId=Q208466&sliceId=1