cancel
Showing results for 
Search instead for 
Did you mean: 
maarten1
Pilgrim

BSOD on Windows 10

Hi,

I just installed the trial version of InstallShield 2015 Express. When I build a project I get a BSOD with a registry filter driver exception referring to ISRegFlt64.sys. This happens when the build process gets to the point of extracting COM information. The same happens with InstallShield 2013 Limited Edition btw and the only workaround is to disable the ISRegFlt service in the registry (HKLM\System\CurrentControlSet\Services\ISRegFlt). This results in a warning telling me that certain dll's need to self register. I don't have a need for COM so it's no show stopper, but nevertheless it was very annoying. InstallShield 2013 Limited Edition worked flawlessly on Windows 8.1 on the same machine.

thanks, Maarten
Labels (1)
0 Kudos
15 Replies
Highlighted
Roel_Knol
Pilgrim

Re: BSOD on Windows 10

If you uninstall the 2013 version, the problem is gone.
0 Kudos
davida
Pilgrim

Same problem with Installshield Limited 2012 and VS2012

I have exactly the same problem with Installshield Limited 2012 and VS2012

My project (which as it happens DOES use COM) built fine on this machine pre the Windows 10 upgrade. BSOD at exactly the same place extractinf COM data. I tried uninstalling Installshield 2013 and installing the old version, but same BSOD at the same point.

BTW uninstalling Installshield is obviously not an answer to creating an installer package with Installshield
0 Kudos
Roel_Knol
Pilgrim

Re: BSOD on Windows 10

As Maarten already noted, the problem is related to ISRegFlt64.sys
When you uninstall IS Express 2012, this file is gone. But then you don't have a possibility to use Installshield Smiley Happy
But when you install IS Express 2015, it all runs fine.
0 Kudos
robertparke
Pilgrim

Same Problem on InstallShield 2014 Express

I too seem to be having the same problem. I's using Visual Studio 2013 with InstallShield 2014 Express (paid for and registered just last month!) and now I get the new, bright-blue Windows 10 BSOD when I try to build my project. The output window gets to the part where it's extracting COM data and then the BSOD pops up. The screen tells me to research the file ISRegFlt64.sys so I'm here researching it.

Any help would be appreciated. I'd hate to think that there isn't a patch for this forthcoming.

--BP
0 Kudos
joshstechnij
Pilgrim

Re: BSOD on Windows 10

This issue is related to a change with kernel registry filtering on Windows 10. The issue is resolved with IS 2015 Express. If you need to use multiple versions of InstallShield on the same machine, copy ISRegFlt.sys (ISRegFlt64.sys on 64-bit machines) from \Program Files (x86)\InstallShield\2015\System to the System folders of any other recent versions of Express on the machine.
0 Kudos
robertparke
Pilgrim

Follow Up Post

Follow up to my earlier post:

I uninstalled InstallShield 2014 Express from my Windows 10 computer using Add/Remove Programs and then reinstalled the application after downloading from Flexera's licensing website. Be sure that you go to Help/About in the InstallShield *application* prior to uninstalling it and click the button to return your license. If you uninstall without returning the license then you're setting yourself up for some unnecessary headaches when you go to re-register after the fresh installation.

Good luck everyone!

--BP
0 Kudos
robertparke
Pilgrim

Re: BSOD on Windows 10

... and the problem went away. Forgot to mention that part.

--BP
0 Kudos
raywhite
Pilgrim

Re: BSOD on Windows 10

Same problem here with both IS2013 and IS2015.

Does Flexera even monitor these threads?
0 Kudos
don1234
Pilgrim

The Installshield 2015 upgrade worked for me...

Guys,

I had three BSODs in a row. WIndows 10 upgrade broke InstallShield 2013. Upgraded to InstallShield 2015. Fixed.
Fun and games upgrading my install project after but I got there with some hand editing of the isl file.

If you are getting the BSOD on Win 10 this is the fix.
0 Kudos