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cghosh
Level 3

uninstall folder does get deleted on custom install

Hi All,

I am facing an issue on Install Anywhere 2010 Enterprise SP1.

The issue is that after custom uninstall, the _uninstaller folder is not been deleted by Install Anywhere.

The command that i am running is XXXXJtapix64.bin - console and the output of the console is below

[root@jtapi ~]# /root/Desktop/CHANDAN/XXXXJTAPIx64.bin -i console
Preparing to install...
Extracting the JRE from the installer archive...
Unpacking the JRE...
Extracting the installation resources from the installer archive...
Configuring the installer for this system's environment...

Launching installer...

===============================================================================
Unified Communications Manager JTAPI 64-bit Client(created with InstallAnywhere)
--------------------------------------------------------------------------------------

Preparing CONSOLE Mode Installation...




===============================================================================
Introduction
------------

This installer will guide you through the installation of Unified
Communications Manager JTAPI 64-bit Client.

Client version: REPLACE_JTAPI_VERSION

It is strongly recommended that you quit all programs before continuing with
this installation.

Respond to each prompt to proceed to the next step in the installation. If you
want to change something on a previous step, type 'back'.
You may cancel this installation at any time by typing 'quit'.

Note:If the JTAPI 32-bit Client is already installed on this machine,
please uninstall the 32-bit client before proceeding.

PRESS TO CONTINUE:
Custom code execution Started...
Custom code execution Completed...
Custom code execution Started...
Custom code execution Completed...



===============================================================================
TFTP IP Address
---------------

Please Enter XXXX TFTP Server address (IPv4 or hostname) for Locale updates below.
If TFTP address is unknown, press "Enter" to continue.

XXXX TFTP IP Address (DEFAULT: 😞




===============================================================================
Select Operation
----------------

Previous JTAPI client version detected

Installed Version: REPLACE_JTAPI_VERSION
New Client version: REPLACE_JTAPI_VERSION

Please select an operation to perform


->1- current version
2- Uninstall current version

ENTER THE NUMBER FOR YOUR CHOICE, OR PRESS TO ACCEPT THE DEFAULT:: 2




===============================================================================


PRESS TO CONTINUE:



===============================================================================
Uninstallation Complete
-----------------------

Unified Communications Manager JTAPI 64-bit Client has been successfully
removed from your computer.

Line ERROR : PRESS TO CONTINUE:
Custom code execution Started...

The _uninstall folder actually gets deleted during the above process but is created back again at Line ERROR and is empty.

Any inputs from the community on why _uninstaller folder is not deleted or why it gets created back will be appreciated !!

Note : " Line ERROR :" has been included by me to highlight the statement

Regards,
cghosh
Labels (1)
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(3) Replies
pv7721
Level 20

So to understand, you've actually developped an upgrader?
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cghosh
Level 3

No.it is a installer that does install, uninstall and upgrade in GUI,Console and silent mode.

Please let me know if you have any inputs on why the _uninstall folder does not get deleted.
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cghosh
Level 3

To add to the details..

the issue occurs after the installer calls com.zerog.ia.customcode.utils.AbortInstall custom code and on linux operating system.

Please let me know if there are any inputs from the community.
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