java.lang.NullPointerException at ...linux.utils.UnixShellInterface.shutDown(...)

[ia_instdev]

I was making a product installation with IA 2008 VP1 installer, on a Linux machine with this specification, below.
Linux version 2.6.18-194.el5 (mockbuild@x86-005.build.bos.redhat.com) (gcc version 4.1.2 20080704 (Red Hat 4.1.2-48)) #1 SMP Tue Mar 16 21:52:39 EDT 2010
Red Hat Enterprise Linux Server release 5.5 (Tikanga)

When the product installation was about to finish, I got the following error at the end of the installer log file.

BUILD SUCCESSFUL
Total time: 6 seconds
7/28/10 3:36:14 PM: Setting variable WC.ANT.PROPNAME.1=null.
7/28/10 3:36:14 PM: ----- End: com.ptc.windchill.install.actions.ExecuteAntTargets @ 889746265 -----
SHUTDOWN REQUESTED
(X) commiting registry

REGISTRY ALREADY STORED!

(X) shutting down service manager
java.lang.NullPointerException
at com.ibm.wizard.platform.linux.utils.UnixShellInterface.shutDown(UnixShellInterface.java:45)
at com.ibm.wizard.platform.linux.LinuxSystemUtilServiceImpl.cleanup(LinuxSystemUtilServiceImpl.java:226)
at com.installshield.wizard.service.LocalImplementorProxy.close(LocalImplementorProxy.java:33)
at com.installshield.wizard.service.ServiceFactory.shutdownService(ServiceFactory.java:28)
at com.installshield.wizard.service.LocalWizardServices.shutdown(LocalWizardServices.java:95)
at com.installshield.wizard.service.ServiceManagerImpl.shutdownServices(ServiceManagerImpl.java:53)
at ZeroGr3.shutdownServices(DashoA10*..)
at com.zerog.ia.installer.util.service.ServiceManagerFacade.shutdownServices(DashoA10*..)
at com.zerog.ia.installer.LifeCycleManager.x(DashoA10*..)
at com.zerog.ia.installer.LifeCycleManager.a(DashoA10*..)
at com.zerog.ia.installer.LifeCycleManager.b(DashoA10*..)
at com.zerog.ia.installer.LifeCycleManager.a(DashoA10*..)
at com.zerog.ia.installer.LifeCycleManager.a(DashoA10*..)
at com.zerog.ia.installer.Main.main(DashoA10*..)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.zerog.lax.LAX.launch(DashoA10*..)
at com.zerog.lax.LAX.main(DashoA10*..)


Does anyone has an insight on this issue? This install problem is a very urgent matter to me, so I would highly appreciate for any workaround that anyone could provide in order to overcome this error.

Thank you much!

[pv7721]

So you got this error in the logs, but does the installer finish correctly or not?

[altafparkar]

pv7721 wrote:
So you got this error in the logs, but does the installer finish correctly or not?

Hi,

I am facing exact same error.
Installer finishes correctly but installer exits with code 208


INFO: End Post-Install
INFO: ++++++++++++++++++++++++++++++++++++++++++++++
SHUTDOWN REQUESTED
(X) commiting registry

REGISTRY ALREADY STORED!

(X) shutting down service manager
java.lang.NullPointerException
at com.ibm.wizard.platform.linux.utils.UnixShellInterface.shutDown(UnixShellInterface.java:45)
at com.ibm.wizard.platform.linux.LinuxSystemUtilServiceImpl.cleanup(LinuxSystemUtilServiceImpl.java:226)
at com.installshield.wizard.service.LocalImplementorProxy.close(LocalImplementorProxy.java:33)
at com.installshield.wizard.service.ServiceFactory.shutdownService(ServiceFactory.java:28)
at com.installshield.wizard.service.LocalWizardServices.shutdown(LocalWizardServices.java:95)
at com.installshield.wizard.service.ServiceManagerImpl.shutdownServices(ServiceManagerImpl.java:53)
at ZeroGsv.shutdownServices(DashoA10*..)
at com.zerog.ia.installer.util.service.ServiceManagerFacade.shutdownServices(DashoA10*..)
at com.zerog.ia.installer.LifeCycleManager.ah(DashoA10*..)
at com.zerog.ia.installer.LifeCycleManager.a(DashoA10*..)
at com.zerog.ia.installer.LifeCycleManager.b(DashoA10*..)
at com.zerog.ia.installer.LifeCycleManager.b(DashoA10*..)
at com.zerog.ia.installer.LifeCycleManager.a(DashoA10*..)
at com.zerog.ia.installer.Main.main(DashoA10*..)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:95)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:56)
at java.lang.reflect.Method.invoke(Method.java:620)
at com.zerog.lax.LAX.launch(DashoA10*..)
at com.zerog.lax.LAX.main(DashoA10*..)