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doowop
Level 2
‎Mar 02, 2011 12:59 PM

Uninstaller issues and errors

I'm getting a strange error when trying to kick off the uninstaller for my application. 


Installer: No 'sea_loc' in working directory, could not define $EXTRACTOR_EXECUTABLE$
Loading externalized properties
product was null
ZeroGb1: Unable to load product from registry. Product ID: 8afab831-1f00-11b2-b1
ff-a388e07f4799
        at com.zerog.ia.installer.uninstall.DescriptorList.i(DashoA10*..)
        at com.zerog.ia.installer.uninstall.DescriptorList.a(DashoA10*..)
        at com.zerog.ia.installer.LifeCycleManager.l(DashoA10*..)
        at com.zerog.ia.installer.LifeCycleManager.j(DashoA10*..)
        at com.zerog.ia.installer.LifeCycleManager.a(DashoA10*..)
        at com.zerog.ia.installer.Main.main(DashoA10*..)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
        at java.lang.reflect.Method.invoke(Unknown Source)
        at com.zerog.lax.LAX.launch(DashoA10*..)
        at com.zerog.lax.LAX.main(DashoA10*..)
The uninstallation could not complete due to an error.


Does anyone know what could cause this? This is just the default uninstaller, I didn't add any custom actions to it yet.
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(2) Replies
TomCarey
Level 4
‎Mar 01, 2012 05:52 PM

I'm getting same thing with 2011,
Did you ever get a response to this?

thanks
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weelyn
Level 5
‎Mar 15, 2012 04:06 AM

just got this error too

I'm on a Mac, using IA2010, but not using a "Mac" setup, I generate an "Unix" setup to be able to use batch (silent) install (the usual Mac-friendly setup built by IA doesn't work in batch mode)

I'm pretty sure I've been able to use this uninstaller in the same conditions before...

---

I re-ran the setup to upgrade my product. This time, the Uninstaller worked.
I'm re-making a clean build of the setup to retry and see if it's a transient issue.

---

OK after a setup rebuild... I think all was not rebuilt on the first try, in fact.
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