This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
doowop
Level 2
‎Mar 02, 2011 12:59 PM

Uninstaller issues and errors

I'm getting a strange error when trying to kick off the uninstaller for my application. 


Installer: No 'sea_loc' in working directory, could not define $EXTRACTOR_EXECUTABLE$
Loading externalized properties
product was null
ZeroGb1: Unable to load product from registry. Product ID: 8afab831-1f00-11b2-b1
ff-a388e07f4799
        at com.zerog.ia.installer.uninstall.DescriptorList.i(DashoA10*..)
        at com.zerog.ia.installer.uninstall.DescriptorList.a(DashoA10*..)
        at com.zerog.ia.installer.LifeCycleManager.l(DashoA10*..)
        at com.zerog.ia.installer.LifeCycleManager.j(DashoA10*..)
        at com.zerog.ia.installer.LifeCycleManager.a(DashoA10*..)
        at com.zerog.ia.installer.Main.main(DashoA10*..)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
        at java.lang.reflect.Method.invoke(Unknown Source)
        at com.zerog.lax.LAX.launch(DashoA10*..)
        at com.zerog.lax.LAX.main(DashoA10*..)
The uninstallation could not complete due to an error.


Does anyone know what could cause this? This is just the default uninstaller, I didn't add any custom actions to it yet.
Labels (1)
Labels
0 Kudos

(2) Replies
TomCarey
Level 4
‎Mar 01, 2012 05:52 PM

I'm getting same thing with 2011,
Did you ever get a response to this?

thanks
0 Kudos
weelyn
Level 5
‎Mar 15, 2012 04:06 AM

just got this error too

I'm on a Mac, using IA2010, but not using a "Mac" setup, I generate an "Unix" setup to be able to use batch (silent) install (the usual Mac-friendly setup built by IA doesn't work in batch mode)

I'm pretty sure I've been able to use this uninstaller in the same conditions before...

---

I re-ran the setup to upgrade my product. This time, the Uninstaller worked.
I'm re-making a clean build of the setup to retry and see if it's a transient issue.

---

OK after a setup rebuild... I think all was not rebuilt on the first try, in fact.
0 Kudos