This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
- Revenera Community
- :
- InstallAnywhere
- :
- InstallAnywhere Forum
- :
- Uninstaller issues and errors
Subscribe
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Subscribe
- Mute
- Printer Friendly Page
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
‎Mar 02, 2011
12:59 PM
Uninstaller issues and errors
I'm getting a strange error when trying to kick off the uninstaller for my application.
Does anyone know what could cause this? This is just the default uninstaller, I didn't add any custom actions to it yet.
Installer: No 'sea_loc' in working directory, could not define $EXTRACTOR_EXECUTABLE$
Loading externalized properties
product was null
ZeroGb1: Unable to load product from registry. Product ID: 8afab831-1f00-11b2-b1
ff-a388e07f4799
at com.zerog.ia.installer.uninstall.DescriptorList.i(DashoA10*..)
at com.zerog.ia.installer.uninstall.DescriptorList.a(DashoA10*..)
at com.zerog.ia.installer.LifeCycleManager.l(DashoA10*..)
at com.zerog.ia.installer.LifeCycleManager.j(DashoA10*..)
at com.zerog.ia.installer.LifeCycleManager.a(DashoA10*..)
at com.zerog.ia.installer.Main.main(DashoA10*..)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.zerog.lax.LAX.launch(DashoA10*..)
at com.zerog.lax.LAX.main(DashoA10*..)
The uninstallation could not complete due to an error.
Does anyone know what could cause this? This is just the default uninstaller, I didn't add any custom actions to it yet.
(2) Replies
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
‎Mar 01, 2012
05:52 PM
I'm getting same thing with 2011,
Did you ever get a response to this?
thanks
Did you ever get a response to this?
thanks
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
‎Mar 15, 2012
04:06 AM
just got this error too
I'm on a Mac, using IA2010, but not using a "Mac" setup, I generate an "Unix" setup to be able to use batch (silent) install (the usual Mac-friendly setup built by IA doesn't work in batch mode)
I'm pretty sure I've been able to use this uninstaller in the same conditions before...
---
I re-ran the setup to upgrade my product. This time, the Uninstaller worked.
I'm re-making a clean build of the setup to retry and see if it's a transient issue.
---
OK after a setup rebuild... I think all was not rebuilt on the first try, in fact.
I'm on a Mac, using IA2010, but not using a "Mac" setup, I generate an "Unix" setup to be able to use batch (silent) install (the usual Mac-friendly setup built by IA doesn't work in batch mode)
I'm pretty sure I've been able to use this uninstaller in the same conditions before...
---
I re-ran the setup to upgrade my product. This time, the Uninstaller worked.
I'm re-making a clean build of the setup to retry and see if it's a transient issue.
---
OK after a setup rebuild... I think all was not rebuilt on the first try, in fact.
![](/skins/images/8CE4FAD0DE6F3A6F9D0567434D2D2DAE/responsive_peak/images/icon_anonymous_message.png)