juhyeonkim
Flexera beginner

licenses issue

i'm juhyeon from NDS


We have a problem.

8 licenses have been registered, and the number of core licenses currently appears to be -2.

I tried to register an additional 66 licenses, but the following message appears.

[You're trying to license 1 devices. You only have -2 available.]

We are trying to register additional licenses, what should we do?

 

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3 Replies
JohnSorensenDK
Moderator Moderator
Moderator

Re: licenses issue

@juhyeonkim 

Please create a support case to get assistance on this issue if you think your licensing should allow for adding these servers into the license scope.

Thanks,

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juhyeonkim
Flexera beginner

Re: licenses issue

How do I create a support case?

I don't have time, so I want to get support urgently.

 

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JohnSorensenDK
Moderator Moderator
Moderator

Re: licenses issue

@juhyeonkim 

You may not have the exact same view, but you should be able to do it from the pull-down menus from the community:

Capture.PNG

Thanks,

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