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SrinivasJL
Flexera beginner

lmutil lmhostid -flexid v11.16.2.1 doesn't return dongle id

Hi,

we are using v11.16.2.1 Flex SDK and Dongle drivers 7.80

when i run this command "lmutil_org lmhostid -flexid -long". I am getting following  error.
lmutil_org - Copyright (c) 1989-2018 Flexera. All Rights Reserved.
The FlexNet host ID of this machine is ""
WIBU DLL not found!
ALADDIN DLL not found!

But with old sdk(v11.11.1.2)'s lmutil i am able to get flexid. i am not getting what went wrong.

I copy pasted the "haspsrm_win64.dll" C:\windows\system32(still not working).

could you please Help me out !?

Thanks in Advance

Regards,

srinivas

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12 Replies
Flexera aparashar1
Flexera

Re: lmutil lmhostid -flexid v11.16.2.1 doesn't return dongle id

You would need to make sure that when using FNP-11.11.1.2 SDK, appropriate version of hasprt.exe and libraries are placed at the appropriate folder and the dongle library shared with FNP kit is installed.

To specify the location of the FLEXID9 dongle library, Do one of the following:
• Define the FlexNet environment variable FLEXID_LIBRARY_PATH to point to the location of the dongle shared object, haspsrm_win32.dll or haspsrm_win64.dll (depending on your architecture).
• Manually copy the DLLs to the Windows installation System32 or SysWOW64 directory (depending on your
architecture).

The relevant DLLs should be copied to the folder:
• On a 64-bit system, publishers using the x64_n6 kit should install haspsrm_win64.dll to %windir%/System32.
• On a 64-bit system, publishers using the i86_n3 kit should install haspsrm_win32.dll to %windir%/SysWOW64.

Can you confirm if you are using the above mentioned settings? If yes, then i would advise opening a support ticket for concerned team to look into this.

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SrinivasJL
Flexera beginner

Re: lmutil lmhostid -flexid v11.16.2.1 doesn't return dongle id

Hi,

Problem with 11.16.2.1 SDK.
i would like to know how to install dongle library shared with FNP kit and what is hasprt.exe ?

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Flexera aparashar1
Flexera

Re: lmutil lmhostid -flexid v11.16.2.1 doesn't return dongle id

There is a detailed document "Driver Installation Guide for Flexnet ID Dongles" - i have shared the same documentation library with you on this case. Kindly refer the same to install the dongle drivers.

hasp_rt.exe is the SafeNet external license manager.

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SrinivasJL
Flexera beginner

Re: lmutil lmhostid -flexid v11.16.2.1 doesn't return dongle id

Hi,

we able to fetch the dongle id in developer machine with the configuration you provided.

but not able to fetch in Test Machine with same lmutil.exe.

Any securities or system environment may block lmutil !?

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Highlighted
Flexera aparashar1
Flexera

Re: lmutil lmhostid -flexid v11.16.2.1 doesn't return dongle id

Could you share the error details that you are seeing on test machine? Also please confirm if you have followed the steps as advised in the product document?

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Gilles_Noyer
Flexera beginner

Re: lmutil lmhostid -flexid v11.16.2.1 doesn't return dongle id

Hi

What is the OS version ? If you are using Windows 7 you can have issues of compatibilities

 

Regards.

Gilles Noyer

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SrinivasJL
Flexera beginner

Re: lmutil lmhostid -flexid v11.16.2.1 doesn't return dongle id

Hi,

we are using windows 10 Enterprise 2016 LTSB.(COEM)

 

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Gilles_Noyer
Flexera beginner

Re: lmutil lmhostid -flexid v11.16.2.1 doesn't return dongle id

Hi

On Windows 10, I never encoutered some issue. But please check the followng items:

  • The Flexid driver is correctly installed.
  • The dll haspsrm_win32.dll or haspsrm_win64.dll is placed in the correct folder.
  • check the digital signature of these DLL ( on my case, the digital signature was corrupted, and the file was not recognised.

Regards.

Gilles

 

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SrinivasJL
Flexera beginner

Re: lmutil lmhostid -flexid v11.16.2.1 doesn't return dongle id

Hi,

I have checked the signature of the haspsrm_win64.dll and lmutil.exe..

it is saying that "one of the countersignatures is not valid, The file may have been altered.

What i have to do to solve this issue.

 

Regards,

Srinivas

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