This website uses cookies. By clicking OK, you consent to the use of cookies. Click Here to learn more about how we use cookies.
OK
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
liv_hoxmark
Flexera beginner
‎Feb 05, 2021 01:39 AM

License server machine is down or not responding. (-96,7:11001 "WinSock: Host not found (HOST_NOT_FOUND)")

One of our customers recently moved their license server from inhouse to a remote location. After this checking licenses in and out is still working fine, but they are not able to request the server status using LMTOOLS or by using the command below.


lmutil lmstat -c 2002@ip.ip.ip.ip -f

They're using ip address as the server name is not recognized.

The error message is

[Detecting lmgrd processes...]
Licenser server status 2002@server1
License file(s) on server1: 2002@ip.ip.ip.ip:
lmgrd is not running. License server machine is down or not responding. (-96,7:11001 "WinSock: Host not found (HOST_NOT_FOUND)")

Could it be a firewall or timeout issue?
Please advice.

Both the server and the client are version 11.17.

0 Kudos
Reply
1 Reply
aparashar1
Revenera
Revenera
‎Feb 05, 2021 01:56 AM

Re: License server machine is down or not responding. (-96,7:11001 "WinSock: Host not found (HOST_NOT_FOUND)")

@liv_hoxmark , i can see that a support case '02367207' has been raised for the same concern. Let's debug this behavior with particular case.

(If my response assists with your questions , then please click "ACCEPT AS SOLUTION" or 'Kudos' so that it help others.)
0 Kudos
Reply