- Revenera Community
- :
- FlexNet Publisher
- :
- FlexNet Publisher Forum
- :
- Re: Issues with FlexLm dongles using HASP driver 8.21 on Windows 10 20H2
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Subscribe
- Mute
- Printer Friendly Page
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
Issues with FlexLm dongles using HASP driver 8.21 on Windows 10 20H2
We just discovered that the ‘FlexLM’ type 9 dongles do not work anymore with the latest Flexnet drivers (“HASP 8.21”) on the latest Windows 10 edition (20H2). Our customers are forced to move to this HASP driver for security reasons. This driver does work on older Windows versions but on Win 10 20H2 this is not the case.
Please redirect this post to a different forum if this location is not appropriate.
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
@BartBartier , Could you confirm if the latest set of drivers are installed properly as well as respective dlls are placed in appropriate folders (System32/SYSwow64)? If so, then what's the output of command "lmutil.exe lmhostid -flexid -long"?
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
Dear,
Thank you for your help!
I forwarded your question to the person who reported this issue. I will come back to you asap.
Kind regards,
Bart
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
@abhayparashar , we checked and the drivers are correctly installed. The output of the requested command is:
Kind regards,
Bart
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
We are observing this issue on our side as well, this issue is reported to our Engineering team now, let me update you back once we have more information from them.
Best Regards,
Mani.
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
Dear @mrathinam
Can you please update me on the progress? When can we expect a solution?
Kind regards,
Bart
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
@BartBartier I don't have any update as of now, can you please raise a support case for this issue if this needs some update soon?. Or we have a case already then let me know the case#
Thanks,
Mani.
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
@mrathinam In the meantime I created a case: number 02475976. Hope this accelerates a solution.
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
Hi @BartBartier Yes, I got the case. Thanks
![](/skins/images/CC38E504FC9E1309DC48ACFEB4925670/responsive_peak/images/icon_anonymous_message.png)