Our FNO server producer account for our company, MY_ORG, came with a bunch of predefined users with Flexera email addresses. I understand that this is for if we need technical support later on. Is that right?
Still it's a whole lot of users and it really clutters up the page, especially when I'm trying to demo how to use the server to other people in my company. I figured I would delete them and then if necessary I could add a Flexera user later if I needed tech support so I tried to delete one of them.
Unfortunately when I did so, selected a user and clicked delete, I got this error:
[Incident# 4613-7014277] Logged in user does not have permission to access this information.
I have full privileges on our server. So what do I do? Am I not allowed to delete all these accounts? Is it a bad idea? More to the point, do I really need ALL of those people as a member of MYORG?
Your understanding is correct, the users under producer are used for admin purpose and technical support which has higher permission which is not a good idea to delete it.
Better to filter out like "username contains @domain.com" or "email contains @domain.com" will filter only your domain user to show and that would help I think.
Please let me know if you need any more clarification.
Your understanding is correct, the users under producer are used for admin purpose and technical support which has higher permission which is not a good idea to delete it.
Better to filter out like "username contains @domain.com" or "email contains @domain.com" will filter only your domain user to show and that would help I think.
Please let me know if you need any more clarification.
I don't have to t would be useful if there were some easy way to at least not show all of those Flexera users by default. Maybe some kind of "Hidden" status?
99% of the time that I go to that display, I just want to see the users in my organization. Some of our people only show up on the second page.
I shouldn't have to filter out two pages of Flexera people every time just to see the one person I do. I hope that someone will take this as a product suggestion
