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Level 4

Issue in Download Package


Currently I'm facing a strange issue in Download Package section,

Id of Download Package changes on page refresh, sometimes the section does not load correctly.

If I open download package I get  the following error: "The Download Package with ID "xxxxxx" does not exist.

Check also attached video for more details

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(1) Reply
Revenera Moderator Revenera Moderator
Revenera Moderator

Hi @AEE_IT ,

There was an issue with FNO yesterday that has been resolved.  It most likely was the cause for the behavior you were seeing.  Snippet from 

Sep 26, 2019
Resolved - The systems have stabilized and the issues have been resolved. We continue to monitor so that we are in a position to react quickly should the problem recur.

A Root Cause Analysis/Incident Report will be filed in the next day or two.
Sep 26, 19:51 PD
Best regards,