- Revenera Community
- FlexNet Operations
- FlexNet Operations Forum
- Device Status not updated
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Printer Friendly Page
Device Status not updated
I'm facing a problem on Device Status, FlexNet Operations response to POST request is the following:
Hi @AEE_IT ,
The device status should be available in the Update tab immediately after posting. Can you please provide the body of your POST request to the /statusLog endpoint? Are you using the v1.0 or v2.0 API?
Currently we are using v1 at following endpoint
Thanks @AEE_IT ,
I'm not seeing any issue with the request. Are you testing in your Production environment? I have access to that environment from helping with a previous question and do see the referenced device with the last status posted on Sep 17th. Can I try a test on my end to update the status on the device? I can create a new device if needed, please let me know.
Yes go ahead
Hello @AEE_IT ,
Thank you, I was able to confirm the behavior. A successful status post was not being updated on the target device (dev-device-002) in the FNO UI.
As a test I created a new device, FLXTESTDEV1 on the same account as dev-device-002 and then posted the status update. The status was correctly updated in the FNO UI. I then checked the updates in the FNO UI on dev-device-002 and now see numerous updates that were sent yesterday (9/25). I have forwarded the information to engineering for analysis.