Couple of quick questions: 1. Did you submit this through to our support folks? 2. Are you working with a self-hosted version or IS-hosted version?
I ask these because I've not seen it "fall apart" but you've got some very vague items there. Has it been occurring just today? What version of the client are you using?
KellyF
Originally posted by catal1na This is a bit ironic watching the update service falling apart.
Sometimes, it will find updates, sometimes, it will not find updates, sometimes, it will scream numbers at me.
This is the first time updating and using the 3.10 update service.
I am still trying to uderstand if it's something local and isolated on my system.
It's not annoying but humorous + amusement.
[1] Update the Update Service [2] Update Service 3.10 crash * [3] Update Service 3.10 found new updates and update itself again with Update Service 3.10
Oh, IS DevStudio is installed and isolated on a single PC System.
* Instance: Click Check Updates > Update Manager says "NO Updates Available" > Click "Update Settings" TAB > Click back to "General" > HAPPY NUMBER
Warning: I'm not a true "support" person, I'm a dev (and one who absolutely loves to live on the edge with my systems at home, so I consider things breaking to be normal) :cool: So the things I'd start with from a Windows perspective: Did you reboot your machine recently (clear out any rogue DLLs loaded)? Assuming you're using the SDK, have you tried using the "Update SDK" under Programs | InstallShield | Update Service?
Based on your response, I'm guessing you're using the Update Manager app to do the update. And it also appeared as though your update in #1 did not complete, true?
There's a host of other things I'd like to ask, but I'll take them to PM for now as they may relate to your machine and not something you'd like posted out there. 😄 Please reply by using the PM button for my account.
KellyF
PS. Make note of the warning...
Originally posted by catal1na Wow, this is nice to hear from you Kelly. 😄 [1] Update the Update Service [2] Update Service 3.10 crash * [3] Update Service 3.10 found new updates and update itself again with Update Service 3.10
I had a bad One-Click-Install of the Update Service setup as part of the InstallShield X installation (I'd cancelled out after it was taking a long time) and I was getting the same error.
You can Re-register the COM files.
Windows / Downloaded Program Files Regsvr32.exe ISUSWEB.DLL
ISUS Folder / Common Files ISDM.EXE /regserver AGENT.EXE /regserver
But I just reinstalled the Update Service Agent, which fixed the problem.
To Kelly's point, I also passed this info to support. 🙂
