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How to Filter Case by Status

How to Filter Case by Status

Updated 3 June 2019

If your account is tied to a company with a maintenance contract, you have permissions to view cases you submitted. 

To Filter by Status

  1. Go to the  "My Cases" screen.
  2. Click on the "Filter" button
  3. Click on the Status menu to open a drop-down menu with status options.
  4. Select the option you desire
  5. Click on the "Apply Filters >" button 

filter_cases.PNG

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Last update:
‎Aug 27, 2019 06:26 PM
Updated by:
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