ruby.exe is not running/restarting

[KenCollins]

I am unable to execute scripts (on my SQL Server VM) because the ruby.exe processes are not running. I was under the impression that ruby.exe should always be running (three instances) and that if they ever die, they automatically restart. So what’s up?

Thanks!
     ...Ken

P.S. This is a production VM – I cannot reboot.

[egonzalez]

Hi Ken

Sorry to hear you are having issues with Ruby.  Is this a RightLink server ?

Please make sure to submit a support ticket so that we can track and follow up directly with you.

Thank You

[KenCollins]

We are using RightScale. Case 02364657 (per flexerasoftware.com).

[egonzalez · Accepted solution]

Thank You

Support will provide assistance from here.