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Summary

This article describes a known issue of user gets authorisation failure and how to fix the issue.

Symptoms

User may get the following error message when launching FlexNet beacon after AdminStudio Inventory and Rationalization was installed.

User-added image

Cause

The installer of AdminStudio 2015 SP1 Inventory and Rationalization installs FlexNet beacon at the installation time. When the FlexNet beacon launches, it looks into the server if there is a newer version of beacon available and tries to upgrade itself if there is. If it happens at the first launch, it fails to import configuration file and causes the error message.

Resolution

If "OK" is clicked on the error dialog, FlexNet beacon launches. Please manually download the configuration file and import it into the beacon.

User-added image


Workaround



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Version history
Last update:
‎Oct 18, 2018 10:13 PM
Updated by: