JDA Arthur package and AD

[SMistlebauer]

Hi all -

I have a situation where I've repackaged JDA Arthur Architect 2003.1 and it runs fine when I run the MSI, the problem is when I distribute it through Active Directory. The target PC shows that the software is installing but when I look in the control panel, the software package is not listed and no icons are visible. I have the package set for all users. Any ideas?

Thanks
Scott M.

[looeee]

Hi Scott and welcome to the forum

Go and look at the Application Event log for that computer
There'll be an entry called MsiInstaller and an event telling you why it failed

If that doesn't tell you enough information then set the logging policy to iwearucmpov on that machine and rerun the install

in your temp folder there'll be a file called MSIxxxx.LOG
If you open the file with WiLogUtl.exe off the MSISDK then you'll get more information as to why it failed

looeee

[SMistlebauer]

Thanks, that got me going in the right direction. Found out the Group Policy was incorrect. Good info for future issues though. Thanks again. Scott M.:)