Portal User asked a question.
Hi all, does SLM provide information about VMWare license keys that have been used for each VMWare product in customers system and their capacity (if they were excited for example)? If yes,where can I find these information, is there a report available? Thank you
Portal User asked a question.
Dear all, I would like to know does Snow Software have incorporated VMWare CPU licensing metric rule: "for any software offering that we license on a per-CPU basis, we will require one license for up to 32 physical cores. If a CPU has more than 32 cores, additional CPU licenses will be required." https://news.vmware.com/company/cpu-pricing-model-update-feb-2020. When you assign servers, does the system notify you about it rule? Thank you
Hi
Apologies that you have not had any feedback with regards to your question from the community.
The best thing to do would be to raise a case with our Support team via the Support portal, and they can then pass your question on to our licensing team who should be able to answer your VMWare CPU licensing Metric Rule question for you.
Kind Regards
Mark
Stenning
Digital
Customer Success Manager
seanfeighery2 asked a question.
I seem to end up with 9 servers provided by the VMO that does seem to make into the widget data.
The report Discovered assets that are not inventoried do have a filter referring to Last logon.
This information does not exist in VMO, so that report does not show VMO data per default.
When you delete that filter you should see also VMO Discovery.
Inese_Rupaine asked a question.
Hi All
Just want to see if there is a way to update the CI Class list in the SNOW connector in SerivceNow.Have created a new class for VMware servers which currently points to to the virtualisation_server class and looking to point this too [cmdb_ci_vmware_instance] class if possible.
Also setting up a new class for VMware VMs servers, what is the correct regex code that i should you. Have been searching but can't find the correct regex. currently have this set to .*VMware.*Microsoft.*
Ammarnasar asked a question.
Hi
I have a VMware ESXi host which is showing its Vmware ESXi install license covered in SLM. I am trying to track the agreement and the license that would have been assigned to it. Where would i need to start looking?
Many thanks in advance
If the app is showing that it's covered by a license added to snow you can go to list all licenses and search for the license, one of the fields is agreement... the agreement name will be there.
Portal User asked a question.
I am attempting to add a number of licenses for VMWare. The titles have SKUs associated with them but Snow does not find some of the SKUs or the titles.
What am I supposed to do? Is this an SRS issue and how would I address it because we aren't talking about a discovery issue but properly identifying a license so it can be properly discovered?
Help and thanks.
Portal User asked a question.
I thought I saw an entry a while back about this topic, but cannot find it now.
I am at SIC 5.18. I am seeing three entries per VMWare instance or computer. One shows the client agent version and the other two show the SIC version. Is there a reason I would need three entries per VMware Host or Guest?
The BIOS Serial number for the three same instances are different. That may be why it has three in inventory. But all this is doing is consuming extra SNOW licenses.
Anyone else seeing this or have a workaround?
Since SIM 5.4x the vSphere connector also grabs licensekey information if the account being used has the Global | License permission.
This data is stored in the inventory database inv.clientstoragedata as part of the json string. There is no synchronisation to SLM at the moment, but with access to the database you can retrieve the information and include it into a custom report