Has anyone experienced an issue where virtualization data from VMware vCenter is being collected successfully in Flexera One, but the VM-to-host relationships are not being reflected in All Inventory and in License Consumption?

In our environment, the vCenters are connected and virtualization data appears to be available. When we run the VMs Inventory Gaps from vCenters report, we can see the expected relationships, including:

• Virtual Machine
• Host
• Cluster
• vCenter

However, when reviewing All Inventory and License Consumption, the virtual machines are not mapped to their respective hosts.

We are trying to understand:

• Have other Flexera One users encountered this behaviour?
• Are there specific configuration settings, inventory import considerations, or reconciliation requirements that could cause VM-to-host relationships to appear in the virtualization reports but not in inventory?
• What troubleshooting steps would you recommend to validate why the virtualization relationships are not being applied?

The reason this is important is that the missing host mappings are impacting virtualization recognition and licence calculations. Virtual machines are being treated as standalone devices and consuming licences individually, rather than inheriting coverage from the licensed host. This is resulting in higher-than-expected licence consumption and potentially inaccurate compliance reporting.

Any insights or recommendations from others who have experienced a similar issue would be greatly appreciated.