The URL is the next step to the URL you provided. When using your URL - it provides a link to key in the email address to reset the password. That in turn sends an email to my inbox and there is a link to reset the password. This is all how it should...
The URL is as follows:https://portal.riscnetworks.com/new-password.php?uid=firstname.lastname@domain.com&pass=didonvmeoer8829893This is not the actual URL (I have shown the construct of the URL here)
Hi, I am facing the same issue. I cannot reset the password as it says invalid URL. I have tried a different browser to make sure its not a browser caching issue. I have also tried a different laptop altogether to see if its a laptop security issue. ...
