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Important: Usage Intelligence Portal Data Migration

cvirata
Revenera Community Admin Revenera Community Admin
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Latest Post:

Usage Intelligence v3 is officially live and the migration completed as plan on September 1, 2023.


Original Post (Jul 28, 2023 07:58 AM)

As part of the transition to the new Usage Intelligence portal, we will be migrating the latest data from Usage Intelligence v2 to Usage Intelligence v3. The migration events will occur on two separate dates beginning on August 1, 2023. 

NOTE: The data migration process will require downtime up to one hour. During this time, the Usage Intelligence portal v3 will be inaccessible and users may observe service disruption.

Below is the planned data migration process and timeline: 

August 1, 2023: Latest data from Usage Intelligence v2 will be migrated to Usage Intelligence v3

  • All products visible in Usage Intelligence v2 as of July 31st will be available in Usage Intelligence v3 post-migration, including newly created products and trials
  • Any new products created in Usage Intelligence v2 on or after August 1st will not be available in Usage Intelligence v3 until the next data migration

September 1, 2023: Latest data in Usage Intelligence v2 created on or after August 1st will be migrated to Usage Intelligence v3

  • Usage Intelligence v3 will officially be live and Usage Intelligence v2 will be view-only
  • Users and Permissions section will be active on v2 after the migration, however any changes made post-migration may not be applied.
    • Any users there post v2 being made view-only can be deleted and permissions edited.
    • If users are required for existing products, they should be invited prior to the migration to ensure product access.
    • After the migration invites can be extended via the v3 dashboard and it will be platform-specific and such users may not have access to v2 data.
  • All products visible in Usage Intelligence v2 as of August 31st will be available in Usage Intelligence v3, including newly created products and trials.
  • Any new products created on Usage Intelligence v3 on or before August 31st should be treated as test data, and users will lose access to this data starting September 1st.
  • Starting September 1st, all operations such as creating new product, activating trials, and other data changes or edits should only be made on Usage Intelligence v3.
  • Any new product created on Usage Intelligence v3 will not be reflected in Usage Intelligence v2; however, existing products on Usage Intelligence v2 will remain accessible in view-only mode.

NOTE: We strongly recommend users wait to create new products in Usage Intelligence v3 until Revenera sends a notification confirming the data migration is complete. This helps to avoid ambiguity around which version of the data resides.

We recommend users to share this information with their internal teams and subscribe to the Revenera Status Dashboard notification for the latest migration status information.

If you have any questions, please reach out to Revenera Technical Support or your trusted Revenera contact.