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Logging an InstallScript Project
Logging an InstallScript Project
Summary
Create an InstallScript log fileSynopsis
This article explains how to generate a log file that records the progress of an InstallScript based installation via a registry key. The log file can be used to diagnose the cause of failure or unexpected behavior in an installation.
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[The Japanese version of this KB article can be found in the Related KB Articles section below.]
Discussion
Follow these steps on the target machine where the failure or unexpected behavior is occurring:
- Add the following registry key (case insensitive):
HKEY_CURRENT_USER\ISlogit - A log file will automatically be generated on the Desktop after running any InstallScript setup.
- The InstallScript log is encrypted (.bin file), and customers should contact support.
- (Optional) To specify a location for the trace file, you can add a registry string value named 'FileNamePath' and the value data should be set to the full path and name of the trace file to created (e.g. C:\PathToTraceFile\setuptrace.bin).
Related KB Articles
Q209192Additional Information
The log file is encrypted and must be sent to an InstallShield Technical Support Engineer to interpret. You can a submit a service request online and attach the log file. We ask that all customers who have purchased our products have a support plan prior to submitting a request.