varul
Revenera
Revenera

Re: the setup generated by the execution of the administrative setup has a different ui language

Apologies for confusion,

If you are installing the msi after extracting from setup.exe then you need to have the mst files for language and then install the msi with mst using transform refer screenshot.

First get the MST by creating compressed msi instead of exe and then try mst.

Applying language mst to msi.PNG

Knauthe
Occasional contributor

Re: the setup generated by the execution of the administrative setup has a different ui language


Hello varul,
thank you once again for your quick replay. Your answer is a possible workaround for our problem but I think my question here is if its possible to define the language of the msi at the extraction process and that programatically or is the behavior I described as developed?

My goal here would be for our clients to execute the administrative setup.exe in the language of their choice and for the generated msi file to have the same ui language without any further configuration. Can you tell me if that might be possible? Currently it takes the default language of our release and not the os language. Therefor the users choice for ui language in the administrative setup.exe is ignored.

Kind regards

Steve
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varul
Revenera
Revenera

Re: the setup generated by the execution of the administrative setup has a different ui language

Hi Steve,

If you want this to be fixed, you can raise issue with support by raising new case in portal or by dialing support number provided in below link,

https://community.flexera.com/t5/Support-Information/Support-Contacts/ta-p/94720 

I can see you are using installShield 2016 Premier which is EOL, so i suggest you to upgrade to latest version in order to get active maintenance support.

https://docs.revenera.com/eol/installshield.htm

Knauthe
Occasional contributor

Re: the setup generated by the execution of the administrative setup has a different ui language

Hi varul,

thank you for your suggestion. The case is already opened and as you said we were told to upgrade before we can get any support.

I still got more insight about this issue thanks to you so thank you very much once again.

Most sincerely

Steve
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