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usyyakm
Pilgrim

ntdll.dll application error - Windows Server 2008 R2 Enterprise

I have a basic msi project built in IS2014 SP1. Installs successfully on Windows 7 workstations. Fails on Windows Server 2008 RC2 with Application Error 1000. MSI log indicates installation was successful.

Faulting application name: setup.exe_Binary Solvent Manager, version: 1.65.2001.0, time stamp: 0x53723d9e
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7
Exception code: 0xc0000005
Fault offset: 0x0002dfe4
Faulting process id: 0x19dc
Faulting application start time: 0x01d0a937cd39fcfd
Faulting application path: C:\Users\Administrator\Desktop\DP4SR1 (2015-06-09 09-35-55 AM)\AcquityBSM 1.65.2001\setup.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: 223626cd-152b-11e5-939e-005056821e06

How do I resolve this issue? or proceed to gather more info? what info should I provide that might be helpful in understanding the issue?

Please help - I'm new to deployment and have 4 days to scheduled release.
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khushi
Pilgrim

ntdll.dll application error

You have to check the site from you download ntdll.dll file, should be authorized and then download it. Because these files are important.
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