- Revenera Community
- :
- InstallShield
- :
- InstallShield Forum
- :
- non-compliant export
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Subscribe
- Mute
- Printer Friendly Page
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
Anybody got this error message when tried to access the Flexera Product and License Center to open an entitled InstallShield License? I am in America and works for an American Company. Not sure why the export control is imposed over my account.
---- Here are the messages I got ----
We are unable to grant your request because our export control system has identified your request as a potentially non-compliant export.
Our export control system is configured according to the regulations of the U.S. Bureau of Industry and Security (BIS) and the export classification of the product you are attempting to access.
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
Hi - A Country was missing from your records in our system. I've updated this to show United States - can you try again to see if this helps?
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
Hi - A Country was missing from your records in our system. I've updated this to show United States - can you try again to see if this helps?
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
It works now! Thanks for taking a look and resolving the issue for me! Really appreciate it.