Weird registry entries created by InstallShield

[rdilipk]

I am seeing this problem ever since I moved my older projects to IS 2008. I am not sure what I am doing wrong.

After my application is installed, I see two places where my product GUID code shows up in the registry.

One is found under:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{MY_PRODUCT_GUID}
This, I guess, is the usual place.

The other is found under the same hive but looks like this:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\InstallShield_{MY_PRODUCT_GUID}

The latter is apparently what is used to display entries when you bring up the Add/Remove programs dialog and its causing me lots of problems!

When I try to uninstall my product like so:

msiexec /uninstall {MY_PRODUCT_GUID} /passive /log "mylog.log"

Everything happens smoothly, my product is uninstalled, all the installed files are removed and the **first** registry entry mentioned above is removed. However the **second** entry just stays put.

Because of this the add/remove programs still displays my product in its list. Trying to re-install it on the same machine is now met with that dreaded Modify/Repair dialog.

This problem doesn't happen if I manually go to add/remove programs and uninstall my product from there. its the silent uninstall thats leaving stuff behind.

what am I doing wrong?

[RobertDickau]

Right, the uninstall commands are different between Basic MSI and InstallScript MSI projects. Please see, for example, the help topic "Creating Uninstallation Shortcuts for InstallScript and InstallScript MSI Projects".

[rdilipk]

Robert

Thanks for responding. I am going to go read the article you suggested but I am running a little short of time and I am facing a deadline next week. May I ask what the command line would be for silently uninstalling InstallScript projects?

also, the help topic you wanted me to read about -- where is it found?

[rdilipk]

RobertDickau wrote:
Right, the uninstall commands are different between Basic MSI and InstallScript MSI projects. Please see, for example, the help topic "Creating Uninstallation Shortcuts for InstallScript and InstallScript MSI Projects".

OK.. so I read up some details on this topic. The way it looks like, uninstalling a InstallScript MSI based project is just a question of doing:

c:\program files\InstallShield Installation Information\{MYPRODUCT_GUID}\setup.exe /uninst

If this is correct then does adding a '/s' option cause it to uninstall itself silently?

I could try this but I can't get to work until Tuesday. Would appreciate it if anyone could validate this in the meanwhile.