This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
- Revenera Community
- :
- InstallShield
- :
- InstallShield Forum
- :
- Virtual Directory Creation Fails on Server 2008 RTM
Subscribe
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Subscribe
- Mute
- Printer Friendly Page
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
‎Aug 31, 2009
05:56 AM
Virtual Directory Creation Fails on Server 2008 RTM
Hi,
we have an installation that creates a new IIS Application pool during the install. We are finding that on Server 2008 RTM the installation is failing and rolling back due to not being able to find the new application pool. However, on Sever 2008 RC2 the installation is succeeding. I've pasted the failure details from the log below. Has anyone encountered this issue and is there a solution?
Thanks in advance,
Graham
InstallShield 10:00:46: No element found with property 'name' value of 'CustomAppPool'.
InstallShield 10:00:46: Failed to locate application pool. Assuming change in bitness is not safe.
InstallShield 10:00:46: SetAspversion: machine is 64-bit and IIS running in a bit mode other than the currently selected mode
InstallShield 10:00:46: Error with IISRT: -2172
we have an installation that creates a new IIS Application pool during the install. We are finding that on Server 2008 RTM the installation is failing and rolling back due to not being able to find the new application pool. However, on Sever 2008 RC2 the installation is succeeding. I've pasted the failure details from the log below. Has anyone encountered this issue and is there a solution?
Thanks in advance,
Graham
InstallShield 10:00:46: No element found with property 'name' value of 'CustomAppPool'.
InstallShield 10:00:46: Failed to locate application pool. Assuming change in bitness is not safe.
InstallShield 10:00:46: SetAspversion: machine is 64-bit and IIS running in a bit mode other than the currently selected mode
InstallShield 10:00:46: Error with IISRT: -2172
(4) Replies
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
‎Aug 31, 2009
12:51 PM
Note that application pools are always installed before any other IIS resources since they may be required, such as in this case. The only reason I can think of causing the app pool to not be installed is the component containing it is not being installed. What is the action state in the log for the component that contains this app pool?
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
‎Sep 01, 2009
03:48 AM
Hi Josh,
the log contains the following entry:
Component: AppPoolComponent; Installed: Absent; Request: Null; Action: Null
presumably this means that the component will not be installed?
Cheers,
Graham
the log contains the following entry:
Component: AppPoolComponent; Installed: Absent; Request: Null; Action: Null
presumably this means that the component will not be installed?
Cheers,
Graham
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
‎Sep 01, 2009
10:51 AM
This log information indicates the component will not be installed, nor was it requested to be installed. The next thing to check would be the feature that contains this components. What is the action state of the feature? If it is Null, are there any conditions on the feature or was the feature deselected at runtime?
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
‎Sep 02, 2009
03:29 AM
Hi Josh,
yeah you're spot on. The AppPoolComponent was under the wrong feature, one tied to installing a database, which was being deselected in this particular install.
Thanks for your help on this,
Graham
yeah you're spot on. The AppPoolComponent was under the wrong feature, one tied to installing a database, which was being deselected in this particular install.
Thanks for your help on this,
Graham
![](/skins/images/A5EADE085F77DE82FB3B14D6B307AE6A/responsive_peak/images/icon_anonymous_message.png)