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Harald_Schwegel
Level 3
‎Jul 26, 2011 11:29 AM

Update Manager is blank

Hi All,

After installing IS 2011 on Windows 7 system the Update Manager GUI is now blank - see attached image. Was fine with IS 2009 installed, nothing else on system was changed. Any suggestions?

Thanks in advance.

Harald
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rmilling
Level 2
‎Feb 07, 2012 09:03 AM

Is there a solution for this problem?

I have the same symptoms. Even the About information is mostly blank, so I cannot see the version of Update Manager. All other information is masked, too, so I cannot see which products are related to the Update Manager.

BTW, this is Windows 7 Pro 64-bit with SP1 installed. Software Manager is also installed, associated with latest versions of Nuance products, and seems to work correctly.
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