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- Uninstall - Sometimes doesn't remove files
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Nov 01, 2012
04:30 PM
Uninstall - Sometimes doesn't remove files
I have a series of 3 install programs. Each has unique GUIDs and each installs the files correctly. The files marked as "permanent no" are removed by the uninstaller... some of the time. If I install Kit 1 and uninstall Kit 1 everything works correctly. If I install Kit 1, then install Kit 2, then uninstall Kit 1 then the files unique to kit 1 that used to get removed do not get uninstalled. :eek:
Any suggestions on what to look for?
Are there any logging settings I can use during the install to help me determine why these files are not being removed?
Thanks for any help you can give!
Any suggestions on what to look for?
- GUIDs are unique between Kits
- Files not being removed are not shared between kits
- Files not being removed are not marked as permanent
Are there any logging settings I can use during the install to help me determine why these files are not being removed?
Thanks for any help you can give!
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Nov 02, 2012
10:28 AM
As I've often seen in this forum, I've solved my own issue. I'll post my solution with hopes it will help others. 😄
The problem was that component GUIDs between kits were not unique. When Kit2 was installed, the reference count was incremented so the files weren't uninstalled. Note that some files shared between the kits need to have the same GUID so they aren't removed while there is at least 1 kit installed.
The problem was that component GUIDs between kits were not unique. When Kit2 was installed, the reference count was incremented so the files weren't uninstalled. Note that some files shared between the kits need to have the same GUID so they aren't removed while there is at least 1 kit installed.