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fpdeveloper
Level 2

Unable to update Splash Image

I upgraded an old Installshield 2009 project to 2022 and when I tried to update the splash image, the project builds fine but whenever I try to test the UI or run the built Setup.exe, nothing happens. The moment I put the old file back it all works again.

The working splash image is an indexed BMP. I have tried a new indexed BMP and a full color-depth BMP to no success.

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varul
Revenera Moderator Revenera Moderator
Revenera Moderator

Hi @fpdeveloper 

What is your project type? BMSI or Installscript MSI or Installscript?

Could you please share the project ism file and the splash image you are using?

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I inherited the project and according to the properties, it is a Basic MSI.

I cannot share the .ism but I can share the splash image. Splash Image .

Since the copyright years are in the image, I was going to update it for the new year.

I was using Installshield 2009 until July last year and was able to update the splash image with it in years past. I had to update to 2022 last year since the licensing server for 2009 was shut down.

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