Unable to install IS 2008 Standalone Build

[Christoph_Jeksa]

Hi,

an attempt to install IS 2008 Standalone Build on a Windows 2003 Server R2, 64-bit standard edition, SP2, breaks without telling anything to me.

I would appreciate any help,
Christoph

PS. here the extract from the log-file:

MSI (s) (48:D0) [10:59:57:114]: Executing op: ComponentUnregister(ComponentId={657FCDD6-33DF-4839-BA46-BC03B73A67B0},ProductKey={C80502D9-A184-47D4-9BA2-5B2BD52E4D32},BinaryType=0,)
MSI (s) (48:D0) [10:59:57:114]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\MSBuild\Macrovision\IS2008\Macrovision.InstallShield.targets' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (s) (48:D0) [10:59:57:114]: Executing op: ComponentUnregister(ComponentId={2AA4AC93-66A6-4BE8-A89F-49D55FF9C04A},ProductKey={C80502D9-A184-47D4-9BA2-5B2BD52E4D32},BinaryType=0,)
MSI (s) (48:D0) [10:59:57:114]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\MSBuild\Macrovision\IS2008\Macrovision.InstallShield.Tasks.dll' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (s) (48:D0) [10:59:57:114]: Executing op: ComponentUnregister(ComponentId={ACC4B84F-45A2-46A6-B009-CF990943B52E},ProductKey={C80502D9-A184-47D4-9BA2-5B2BD52E4D32},BinaryType=0,)
MSI (s) (48:D0) [10:59:57:114]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\Macrovision\IS 2008 StandaloneBuild\MSBuild.xml' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
Rollback: ISXmlRollback
MSI (s) (48:D0) [10:59:57:114]: Executing op: ActionStart(Name=ISXmlRollback,,)
MSI (s) (48:D0) [10:59:57:114]: Executing op: CustomActionRollback(Action=ISXmlRollback,ActionType=3329,Source=BinaryData,Target=ISXmlRollback,CustomActionData=C:\DOCUME~1\f2adm\LOCALS~1\Temp\XML12.tmp)
MSI (s) (48:D0) [10:59:57:114]: Creating MSIHANDLE (13173) of type 790536 for thread 2512
MSI (s) (48:68) [10:59:57:114]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSI6A.tmp, Entrypoint: ISXmlRollback
MSI (s) (48!54) [10:59:57:114]: Creating MSIHANDLE (13174) of type 790531 for thread 340
InstallShield 10:59:57: Rolling back XML file: 'C:\Program Files (x86)\MSBuild\Macrovision\IS2008\Macrovision.InstallShield.targets'
MSI (s) (48!54) [10:59:57:114]: Closing MSIHANDLE (13174) of type 790531 for thread 340
MSI (s) (48!54) [10:59:57:114]: Creating MSIHANDLE (13175) of type 790531 for thread 340
InstallShield 10:59:57: Temp XML file copy is located at: ''
MSI (s) (48!54) [10:59:57:114]: Closing MSIHANDLE (13175) of type 790531 for thread 340
MSI (s) (48!54) [10:59:57:114]: Creating MSIHANDLE (13176) of type 790531 for thread 340
InstallShield 10:59:57: Unable to restore backup XML file
MSI (s) (48!54) [10:59:57:114]: Closing MSIHANDLE (13176) of type 790531 for thread 340
MSI (s) (48:68) [10:59:57:114]: Closing MSIHANDLE (13173) of type 790536 for thread 2512
MSI (s) (48:D0) [10:59:57:114]: Executing op: End(Checksum=0,ProgressTotalHDWord=0,ProgressTotalLDWord=0)
MSI (s) (48:D0) [10:59:57:114]: Error in rollback skipped. Return: 5
MSI (s) (48:D0) [10:59:57:130]: No System Restore sequence number for this installation.
MSI (s) (48:D0) [10:59:57:130]: Unlocking Server
MSI (s) (48:D0) [10:59:57:130]: PROPERTY CHANGE: Deleting UpdateStarted property. Its current value is '1'.
Action ended 10:59:57: INSTALL. Return value 3.

[joshstechnij]

The log info above is already past where the original error occurred in the installation (rollback is running in this log info). Can you attach the full log file?

[Christoph_Jeksa]

Hi Joshstechnij

thanks for the reply! 🙂 Here is the full log file.

Thanks,
Christoph

[joshstechnij]

The installation is failing during the ISXmlInstall custom action. However, from the log information, it is unclear why the custom action is failing. Can you try installing MSXML 4 on the machine and then run the installation again to see if that changes the behavior?

[Christoph_Jeksa]

the affected system already has MSXML 4 SP2, (FileVersion 4.20.9848.0)