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mkumbale
Level 2

Unable to implement Custom Action to Install MSI files

I am trying to install SQLLocalDB.MSI (I know LocalDB is available as a prerequisite in Installshield LE but I wanted to prevent the download of this file from the web.) and SQLNCLI.MSI packages using Custom Actions during installation. I have included these files as part of my installation to be copied to INSTALLDIR. When I install my package on a Windows 7 Ultimate PC, I get an error message stating that it could not run the custom action as a program required for this install was unavailable. Perhaps it has to do with files being unavailable because Installshield has not fully committed my install files.

The commands I am using are:

msiexec.exe /i SqlLocalDB.msi /qn IACCEPTLOCALDBLICENSETERMS=YES
msiexec.exe /i sqlncli.msi /qn IACCEPTSQLNCLILICENSETERMS=YES

How can I complete this action? This is really holding me up.

Thanks,
Murali Kumbale

P.S - I am unable to upload jpg files as part of this message. I appears that there is a bug or some other problem uploading files from my computer as attachments.
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chiranjeevi
Level 7 Flexeran
Level 7 Flexeran

Hello,

could you please kindly let us know the type of custom action scheduled to execute the installation of SQLNCLI.MSI?

Also provide us the installation verbose logs to investigate the issue further.

Regards,
Chiranjeevi

P.S - Please try to Zip the log / image files and then attach the same to the thread.
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