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Suite project -> Transaction install -> error if suite installer includes msi x64 package
Hello
I'm on Installshield 2015 and have a suite project which installs 2 msi packages as a single transaction. That worked fine while both msi packages were x86. After one the msi packages became x64, installer has broken -
It is able to successfully install x64 msi, but can't install x86 msi with error:
MSI parcel launch result: 80070652
Together with the error, 2 (!) msi logs are generated simultaneously and maybe that clarifies error code 80070652 (Another installation is already in progress. Complete that installation before proceeding with this install. )
Attached msi1_1.log, msi1_2.log, debuglog1.txt are the logs for the case described.
When the issue occurred I was on IS 2015 SP1, so I upgraded IS to 2015 SP2. Unpleasant surprise is that now behavior is even worse than with SP1. Now it is not possible to install any of the packages - neither x64 nor x86, the error from log is below, full log is attached in debuglog2.txt
Engine: error 8007007f while running parcel operations
Of course, I tried several target machines, all of them have windows installer 5.0 installed.
I performed more tests on this and figured out:
IS 2015 SP1
- Transaction, both msi packages are x64 - installation passed successfully
- non Transaction install of msi packages of any type - passed successfully
IS 2015 SP2
- Transaction, both msi packages are x64 - installation fails, error is the same 8007007f (debuglog3.txt)
- non Transaction install of msi packages of any type - passed successfully
Any advice or suggestions on the issue will be really appreciated. Thanks!