When uninstalling, shortcuts are not removed, BUT ONLY when another version of the product is installed, in other words, chose not to do a major upgrade (set PREVIOUSVERSIONSINSTALLED="").
Project was upgraded from IS11, the desktop shortcut is linked to a component with no file, just used for user selected condition. Program menu directory contains shortcuts to components with files in INSTALLDIR. All of the files are removed, but INSTALLDIR itself is not, and none of those shortcuts are. All of the shorctuts are created normally, nothing special here.
No it's not. The components get removed, just not the shortcuts. The only thing I'm doing different is I manually set the string that contains the product name and version, this is used in both the start menu program directory name and the desktop name. I also change INSTALLDIR in the files view.
Even if there was an issue there, why is this only happening if another version exists?
