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suz_wegner
Level 3

Serial Number for Installshield LE (VS2010) never received

I have registered Installshield LE for VS 2010, but I have never received a serial number. How do I go about getting one?

Thank you for your help!
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11 Replies
cgonzalez
Level 2

Me neither, no idea on how to proceed.
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vincent_ehret
Level 2

I have the same problem,

I try many times but the Activate E-Mail give me only :
Username: $USERNAME$
Password: $PASSWORD$

Someone has an idee ??

Thanks
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thomas_visser
Level 2

I've tried it three times.
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tony_bolton
Level 3

Sorry to be a "me too", but I've the same problem - an email with $Username$ and $Password$.

Stumped.

Update: Noticed in the email it says $CURRENTYEAR$ as well, so obviously a problem with the script or program that generates the emails. 😞
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tony_bolton
Level 3

Fed up of waiting so dig a bit of digging. Here's how to get your serial number :

1 - Run ISLE from VS by creating a new ISLE project.
2 - It'll ask if you want to enter your serial. Say yes.
3 - Type in anything then wait. When the dialog pops up, click you want to register online.
4 - Fill in the form again.
5 - Once it's submitted, you'll get to a thank-you page. Right click the page and select 'properties' (in IE, at least). The page address you see should look like this :

http://mktg.flexerasoftware.com/mk/get/is2010le-thankyou?sn=36840QW-D1C-A0XXXXXXXX

Your serial number is the querystring value 'sn' (so 36840QW etc)

Wait a few minutes and go back to the activation code dialog. Type in your serial number and voila - all sorted!

Hope this helps!
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vincent_ehret
Level 2

I do it again like you say, and it work

But I become the E-mail with the serial (this time).

Thanks for your help
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tony_bolton
Level 3

vincent.ehret wrote:
I do it again like you say, and it work

But I become the E-mail with the serial (this time).

Thanks for your help


No probs - yes, that was a bit strange as I also got a valid email this time around. I did email them earlier on so whether that prompted them to sort it I don't know - but at least it' working now 🙂
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Madusree
Level 7

Hi,

A quick test seems to indicate that this is working now. Can you try to register again? It should be working now.

Thanks,
Madu
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suz_wegner
Level 3

Nice job! That did the trick! Thanks Tony.
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cezar_pimentel
Level 2

tony.bolton wrote:
Fed up of waiting so dig a bit of digging. Here's how to get your serial number :

1 - Run ISLE from VS by creating a new ISLE project.
2 - It'll ask if you want to enter your serial. Say yes.
3 - Type in anything then wait. When the dialog pops up, click you want to register online.
4 - Fill in the form again.
5 - Once it's submitted, you'll get to a thank-you page. Right click the page and select 'properties' (in IE, at least). The page address you see should look like this :

http://mktg.flexerasoftware.com/mk/get/is2010le-thankyou?sn=36840QW-D1C-A0XXXXXXXX

Your serial number is the querystring value 'sn' (so 36840QW etc)

Wait a few minutes and go back to the activation code dialog. Type in your serial number and voila - all sorted!

Hope this helps!


NOT WORKING!!

I WANT MY FREE SERIAL AS PROMISED ON THE DIALOG BOX!!!!!!!!!!!
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bharath_k_s
Level 7

Hello,

Could you kindly check into the Spams/Junk folders of your mailbox.


Thanks,
Bharath
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