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Level 2

Return License via Offlina way - Installshield


two days ago I tried to return the license as we are migrating to a new machine.

I decided to return through offline activation and send a mail with the generate text from Installshiel to ''. I didnt receive any response. On Monday we need Installshield on the new machine. And it seems that there is no way to return license online.

Is there any contact of support to speed up the whole process?


Thank you in advance.

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Flexera Alumni

Hi @JSelzer ,


Write to Flexera support via with all the required details, they will be able to assist you with!!



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