Registry entries not getting removed on uninstall

[mjmfgm]

I just created a new IS MSI project with IS 2009, I have a couple registry entries and they are not getting removed after uninstall.

I wonder if anybody can give a few pointers on what and where to look for.

Thanks in advance for your help.

[J_anitha]

Just check if you have Disabled LOGGING while creating those entries; in that case, they will not get removed.

[mjmfgm]

Thank you for your suggestion, how do I check if "Logging" is enabled or Disabled?

Thaks again for your help.

[KathyMorey]

Logging is enabled or disabled in your InstallScript. (I'm not sure from your post if your project is a pure MSI or and InstallScript MSI.)

Have you tried logging the uninstall to see if the log gives you any clues?

[mjmfgm]

I am using a basic "MSI" project and I do not know how to turn on the logging for the uninstall.

[#6]

Do you use table or custom action to create the registry?
If you use CA to create registry, you should use another custom action to remove registry.

[mjmfgm]

Thank you for reply, i do not use custom actions to create the registry entries. I use the "IS" registry tool to copy the registry entries from my registry to the lower window ( user machine ).

I never had this problem with my old version IS 2008 this is something I do not understand what has changed?

thanks again for all your help.