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mjmfgm
Level 5
‎Dec 15, 2009 08:58 PM

Registry entries not getting removed on uninstall

I just created a new IS MSI project with IS 2009, I have a couple registry entries and they are not getting removed after uninstall.

I wonder if anybody can give a few pointers on what and where to look for.

Thanks in advance for your help.
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(6) Replies
J_anitha
Level 8
‎Dec 17, 2009 02:40 AM

Just check if you have Disabled LOGGING while creating those entries; in that case, they will not get removed.
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mjmfgm
Level 5
‎Dec 17, 2009 08:58 AM

Thank you for your suggestion, how do I check if "Logging" is enabled or Disabled?

Thaks again for your help.
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KathyMorey
Level 10
‎Dec 18, 2009 07:21 AM

Logging is enabled or disabled in your InstallScript. (I'm not sure from your post if your project is a pure MSI or and InstallScript MSI.)

Have you tried logging the uninstall to see if the log gives you any clues?
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mjmfgm
Level 5
‎Dec 18, 2009 07:59 AM

I am using a basic "MSI" project and I do not know how to turn on the logging for the uninstall.
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Not applicable
‎Dec 18, 2009 09:14 AM

Do you use table or custom action to create the registry?
If you use CA to create registry, you should use another custom action to remove registry.
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mjmfgm
Level 5
‎Dec 18, 2009 10:44 AM

Thank you for reply, i do not use custom actions to create the registry entries. I use the "IS" registry tool to copy the registry entries from my registry to the lower window ( user machine ).

I never had this problem with my old version IS 2008 this is something I do not understand what has changed?

thanks again for all your help.
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