This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
- Revenera Community
- :
- InstallShield
- :
- InstallShield Forum
- :
- Default Behavior...
Subscribe
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Subscribe
- Mute
- Printer Friendly Page
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
Apr 17, 2013
09:51 AM
Redistributable Already Installed Showing Failure
My group received an application with installer from a 3rd party with no documentation and I am new to InstallShield and trying to get the pieces up and running.
I have a pre-requisite installer that relies on several redistributable files including SQL Server Compact Edition (SSCE). When testing the installer on my machine the SSCE installer reports a failure that I think is appearing because I already have it installed. The installer can continue but the messaging is confusing to end users who will think something is wrong and then call into support which we want to avoid.
Is there a way that I can detect an existing version of a redist and not execute that install or can I use the parameters to the redist installer to not return an error message?
Many thanks!
rjsjr
I have a pre-requisite installer that relies on several redistributable files including SQL Server Compact Edition (SSCE). When testing the installer on my machine the SSCE installer reports a failure that I think is appearing because I already have it installed. The installer can continue but the messaging is confusing to end users who will think something is wrong and then call into support which we want to avoid.
Is there a way that I can detect an existing version of a redist and not execute that install or can I use the parameters to the redist installer to not return an error message?
Many thanks!
rjsjr
(1) Reply
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
Apr 17, 2013
12:00 PM
Note that I created a new project that specified SSCE as a redistributable and that install failed with the same symptoms so I'm pretty sure this is stock behavior.
Is there a command-line arg I can pass to the SSCE installer to ignore that?
rjsjr
Is there a command-line arg I can pass to the SSCE installer to ignore that?
rjsjr
robert.sanford wrote:
My group received an application with installer from a 3rd party with no documentation and I am new to InstallShield and trying to get the pieces up and running.
I have a pre-requisite installer that relies on several redistributable files including SQL Server Compact Edition (SSCE). When testing the installer on my machine the SSCE installer reports a failure that I think is appearing because I already have it installed. The installer can continue but the messaging is confusing to end users who will think something is wrong and then call into support which we want to avoid.
Is there a way that I can detect an existing version of a redist and not execute that install or can I use the parameters to the redist installer to not return an error message?
Many thanks!
rjsjr
![](/skins/images/8CE4FAD0DE6F3A6F9D0567434D2D2DAE/responsive_peak/images/icon_anonymous_message.png)