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maxluraghi
Level 2

Re: Support Contacts

Trying to reactivate my installshield 2015 that is installed on a VM. Either online and offline activation fail ("Trying to return a fulfillment issued to a different machine"), can you please help me?

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Flex-Jeremy
Technical Writer
Technical Writer

For your activation issue, you will want to reach out to Flexera's Technical support, they will be able to help you activate InstallShield 2015 on your new VM. You can reach support using the content information below: 

https://community.flexera.com/t5/Support-Information/Support-Contacts/ta-p/94720


You can also reach support at Support @ Flexera.com (removing the spaces)
When you either call or email support please make sure that you have your activation code/serial number available.  

Technical Support will help you activate InstallShield 2015, even if you do not have a valid maintenance plan. 

I am only human; anything said is my view or from my own experience and not necessarily that of Flexera.
If my reply answers a question you have raised, please click "ACCEPT AS SOLUTION".
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