Level 2

Re: How to Download a Product


I've a problem. My company bought license InstallShield 2019

We have a document with Maintenance Plan ID ana Product Number

We registered, and i see my license in Registered Products, but i don't know Account ID

How can i see Account ID in my profile, or how can i get it?

And how can i download the product?


P.S.  I have access то account's e-mail, but  i don't have mail from Password Finder.

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1 Reply
Flexera Alumni

Hi @so_lumex ,


I would suggest you to contact Flexera support via,they will be able to help you with!!




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