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- Offline verification does not work
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Dec 09, 2008
03:34 PM
Offline verification does not work
I tried to perform an offline verification by sending some text via email to: offlineactivations@macrovision.com but this was rejected. I suspect that the email address is not valid anymore. The problem is that I failed to uninstall my InstallShield Express 2008 as required by the verification process. I am now trying to reinstall it again and the email option does not work.
Is anyone at Acresso able to help with this request? I can send the appropriate licensing text to a valid email address.
Is anyone at Acresso able to help with this request? I can send the appropriate licensing text to a valid email address.
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Dec 10, 2008
01:49 PM
That email address should work. We're looking into why it isn't working. In the meantime, you can send the verification information to the following email address:
offlineactivations@acresso.com
offlineactivations@acresso.com