- Revenera Community
- :
- InstallShield
- :
- InstallShield Forum
- :
- Offline Activate page down??
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Subscribe
- Mute
- Printer Friendly Page
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
Offline Activate page down??
For 24 hours now we've been trying to access the webpage for offline activation (tried different devices from different nets) but we're only met with:
www.installshield.com - Connection failed
Error code 20
The proxy failed to connect to the web server, due to TCP connection timeout.
What's going on? And haven't anyone noticed the same issue?
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
Found the issue myself. The installshield offline activation link is pointing to the wrong webpage!!
Registered at https://flexerasoftware.flexnetoperations.com/control/inst/offlineActivation and
that worked as supposed. Please correct this asap...
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
Wow, great information, thank you!
There's another thread about this issue (https://community.flexera.com/t5/InstallShield-Forum/Re-Support-Contacts/m-p/164269) and I've also opened a support ticket for it last week, but didn't get this simple result. Instead they requested an online meeting. Seems like even the technical support doesn't know about this change.