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senthil_vpc
Level 4
‎Dec 12, 2006 04:30 PM

NullPointerException during uninstall

Hi ,
I am getting java.lang.NullPointerException when uninstalling
the product.

I dont know what is causing this problem. the installer did not print any stack trace in the log file. it just prints the following.

(Dec 12, 2006 11:31:59 AM), Uninstall, com.installshield.product.service.product.PureJavaProductServiceImpl$Uninstaller, err, java.lang.NullPointerException
STACK_TRACE: 2
java.lang.NullPointerException
.

I even cleared VPD directory under InstallShield/Universal.
but it didn't help.

Uninstall use to work before.
And it is working for the earlier version of the same product.

Your help would be very much appreciated.

Thanks
Senthil
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(1) Reply
senthil_vpc
Level 4
‎Dec 15, 2006 05:45 PM

I got the answer. i use to get this error only HP -Unix( not sure it is HP specific or generic).

i regenerated keys for the product and all the features and components.

So now the unistallation works without any error.

Regards
senthil
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