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Level 2

Not able to go to download products page

I have license and want to download InstallShield product.

I logged in and go to Product Downloads - Community ( and clicking on LET’s GO–button of the list on the left, it could not redirect me to the proper page. It shows following error:


Bad Message 431

reason: Request Header Fields Too Large


Hope you can help how to solve the issue.

Thank you.
Duc Nguyen

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Revenera Moderator Revenera Moderator
Revenera Moderator

Hi Duc,

Thank you for contacting Revenera Support.

I have raised a request with our IT team to rectify the issue. We can further coordinate through the case # 02706902.

Revenera Support.

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