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ann_dunbar
Level 3

Missing files in Installshield 2022

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I am upgrading to Installshield 2022.  The prerequisites is missing "c:\program files (x86)\Installshield\2022\SetupPrerequisites\VC 2017 Redist\vc_redist.64.exe"

I installed all the extra installers with 2022  - InstallShieldPrereqs.exe.. etc.

 

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Revenera_Ian
Revenera Moderator Revenera Moderator
Revenera Moderator

Hi @ann_dunbar,

Thank you for your post.

I attached a ZIP file, containing the missing VC 2017 Redist folder and missing vc_redist.x64.exe file, to this post.

Please save then extract the ZIP file to the C:\Program Files (x86)\InstallShield\2022\SetupPrerequisites folder on the build machine running InstallShield.

Please give this a try. Does this work for you?

Please let us know if you have any questions or concerns. Thanks!

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Revenera_Ian
Revenera Moderator Revenera Moderator
Revenera Moderator

Hi @ann_dunbar,

Thank you for your post.

I attached a ZIP file, containing the missing VC 2017 Redist folder and missing vc_redist.x64.exe file, to this post.

Please save then extract the ZIP file to the C:\Program Files (x86)\InstallShield\2022\SetupPrerequisites folder on the build machine running InstallShield.

Please give this a try. Does this work for you?

Please let us know if you have any questions or concerns. Thanks!

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