Major Upgrade ***Not Related***

[KrisVanherck]

I've added a major upgrade item to my setup and selected "Products having another Upgrade Code" used the "..." button to select an installer. Executed that same installer I selected on a test machine and then executed my setup and I'm still getting ***Not Related***. :eek: :eek: :eek:

InstallShield 11:01:39: Begin SetAllUsers()
InstallShield 11:01:39: Getting records from Upgrade table
InstallShield 11:01:39: UpgradeCode: {2D9FAF1A-84F7-410C-A370-B127115F4478}	MinVersion: 	MaxVersion: 6.2	Language: 1033	Attributes: 257
InstallShield 11:01:39: Checking related product {311A3FF3-2C16-4405-9153-A61B88C0428B}
InstallShield 11:01:39: 	MyProduct 6.1 Server	{311A3FF3-2C16-4405-9153-A61B88C0428B}	0	6.1	 ***Not Related***
InstallShield 11:01:39: No related products for UpgradeCode {2D9FAF1A-84F7-410C-A370-B127115F4478} found
InstallShield 11:01:39: UpgradeCode: {A89EBBF2-ADE6-4BF6-9731-23623C6BAABB}	MinVersion: 	MaxVersion: 6.2	Language: 1033,1031	Attributes: 256
InstallShield 11:01:39: No related products for UpgradeCode {A89EBBF2-ADE6-4BF6-9731-23623C6BAABB} found
InstallShield 11:01:39: End SetAllUsers()

[mumbles]

Do the product codes match?

[KrisVanherck]

tried with same product code and a different one (this log file is of that attempt), but didn't see any difference, both gave ***Not Related***

(edit: by the way these are all Installscript MSI projects)

[mumbles]

Was this MSI originally created in IS 2010?

Ours works and was created in IS 2009, but upgraded to IS2010, not sure if it makes a difference or not.

Our steps are as follows:

1. We browse to the MSI to get the upgrade code of the specified installer.
2. Set 'Any Previous Version'
3. On advanced tab, minimum version is blank.
4. Include Minimum version = Yes
5. Maximum Version = ***ALL_VERSIONS***
6. Include Maximum versions = no
7. Detect only = no
8. detect property = ISACTIONPROP1
9. Only Remove.... = blank
10. continue on failure = no
11. migrate feat.... = no

See if they match. Ours are Basic MSI's.

[KrisVanherck]

The original project (to be upgraded) is an InstallScript MSI made with IS12 (but that shouldn't make any difference) the new project (the one doing the upgrading) is also an InstallScript MSI made in IS2010.

I've tried several variations of those setting including the ones you posted, all give ***Not Related***.

There must be something somewhere else i'm missing

[befish]

We had the same problem and it has not ever been resolved.