This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
warrick_fitzger
Level 3
‎Jul 27, 2010 02:03 PM

MSI Runtime error

Hi All,

I created what I thought was a very simple installer. When a user downlaods the MSI and installs it they get the following error.

Error 1309. Error reading file from C:\Users\{User}\AppData\Local\Temp\Program Files\XXX.exe

Does anyone know what would cause this? It installs fine on the machine that I created the installer.

Thanks
Warrick
0 Kudos
(1) Reply
Lenwin
Level 10
‎Jul 28, 2010 03:23 AM

Hi Warrick,

This error message might be encountered due to the MSI file not able to locate the files which have to be placed on the target machine.

In order to resolve this issue you may create a compressed MSI.

To create a compressed MSI Navigate to the Releases view.

Set the Setup Launcher filed to Value No under Setup.exe Tab.

Build a Single Image.

Thanks,
Lenwin
0 Kudos